Account recovery

Reset your password

Enter the email address connected to your AlchemCharts account and we'll send password reset instructions.

Tip: Use the same email address you used when creating your account and subscribing to AlchemCharts.

Send password reset email

Enter your account email below.

After you request a reset

  1. 1

    Check your inbox

  2. 2

    Check spam or junk

  3. 3

    Open the password reset email

  4. 4

    Create a new password, then return to login

Did not receive the reset email?

Password reset emails can sometimes go to spam, junk, or a different email address.

Contact Us

Try this checklist

  • Check spam or junk
  • Search your email for "AlchemCharts"
  • Make sure you typed your email correctly
  • Try another email address you may have used when subscribing
  • Wait a few minutes and check again

Not sure which email you used?

Many login issues happen because a different email address was used during signup or subscription.

When contacting us, include any email addresses you may have used. Do not include your password or full credit card number.

Contact Us

Try checking

  • The email address where you receive AlchemCharts receipts
  • The email address where you receive setup messages
  • Older email addresses you may have used
  • The email connected to Market Skills communication, if applicable
Security reminder

AlchemCharts support will never ask for your password. Do not send your password or full credit card number.

Still cannot log in?

If the reset email does not arrive or you do not know which email you used, contact us and we'll help you recover your account.