Before subscribing or installing, make sure your computer and account are ready for AlchemCharts.
AlchemCharts is desktop charting software. It is intended to be installed and used on a computer.
A Windows computer is recommended for AlchemCharts.
AlchemCharts needs an internet connection to log in and load market data.
You need permission to download and install the AlchemCharts program.
Plan for about 15 to 20 minutes for first-time setup. Contact support if you get stuck.
AlchemCharts is primarily intended for Windows users.
AlchemCharts does not currently have a native Mac version. It is built for Windows. Some Mac users may be able to use Wine, but you should review Mac setup options before subscribing.
To use AlchemCharts, you need an active AlchemCharts account connected to your subscription.
AlchemCharts Complete includes the market data package used by Market Skills students, including stocks, ETFs, indexes, options, futures, crypto, earnings, splits, fundamentals, intraday history, and end-of-day history. Some data may require market data agreements before it is active.
Some exchanges require forms before certain data can be activated.
If you are unsure how to answer a professional or non-professional question, contact support.
Charts or certain symbols may not load until your data agreements are complete.
AlchemCharts needs internet access to log in and load chart data. In some cases, antivirus software, firewalls, or network settings can block software or data connections.
This may happen if data is not active, the internet connection is not working, or security software is blocking data.
Windows or security software may block installers. Contact support if you are unsure what to click.
Confirm your email and password first. If login still fails, contact support.
AlchemCharts is intended for Market Skills students who need the official charting workspace and included market data package.
AlchemCharts is built for Windows. There is no native Mac version. Some Mac users may be able to use Wine, but you should review Mac setup options before subscribing.
AlchemCharts does not currently have a native Mac version. It is built for Windows. Some Mac users may be able to use Wine, but this is a workaround. Review the Mac setup guide before subscribing.
Yes. AlchemCharts needs internet access to log in and load market data.
Yes. AlchemCharts is desktop software that needs to be downloaded and installed.
Windows may show a message when installing desktop software. If your screen looks different from the installation guide or you are unsure what to click, contact support.
Blank charts may be caused by incomplete market data agreements, account activation, internet connection, symbol entry, subscription status, or security software blocking data.
Some users may need to complete market data agreements before all data is active, especially for index, options, or futures data.
No. Contact support first so we can help confirm your setup.
Yes. Survival Series is now Market Skills. AlchemCharts is still the official charting platform for this student workflow.
If you are unsure whether your computer can run AlchemCharts, contact support before subscribing. Include what kind of computer you use and whether it is Windows or Mac.
If you are a Market Skills student with a compatible setup, start with the setup guide. If you are unsure, contact support first.
