Open the workspace menu
Look for the workspace or layout menu and choose the Market Skills workspace.
Workspace Help
Help opening the Market Skills workspace
Use this page if you logged in but cannot find the workspace, charts are blank, symbols do not load, or the layout does not look right.
Workspace issues can come from layout selection, market data status, symbol entry, internet connection, or account activation.
Quick Checks
Confirm the basics first
These checks help separate workspace navigation problems from data or account issues.
Try a simple symbol
Load a common stock symbol first before testing options, futures, or indexes.
Check data status
If some charts are blank, confirm market data agreements and subscription status.
Common Workspace Issues
Use the matching fix path
I cannot find the Market Skills workspace.
- 1Open AlchemCharts and log in.
- 2Look for a workspace, layout, or menu option.
- 3Choose the Market Skills workspace or layout.
- 4Use the How To Use page if you need orientation screenshots.
Charts are blank.
Blank charts usually mean a setup, data, account, connection, symbol, or activation issue. Use Blank Charts Help for a guided check.
Stocks work, but options, futures, or indexes do not.
This may be a market data agreement, permission, activation, or symbol-format issue. Start with the market data page.
The layout looks wrong after I clicked around.
If you changed panels or windows by accident, return to the Market Skills workspace from the workspace menu. If you cannot restore it, contact support and describe what changed.
Finished setup?
Return to your account home, or contact support if the workspace still does not look right.