AlchemCharts
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Plain-English summary

Terms and subscription summary

A plain-English overview of the AlchemCharts subscription, billing, cancellation, market data, software access, and support expectations.

This page is a summaryIt does not replace the full Terms of Service, Privacy Policy, market data agreements, or other formal agreements.
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Document summary illustration Review the summary sections below.
Section 1

What AlchemCharts is

AlchemCharts is the official charting platform for Market Skills students. It provides the charting workspace, layouts, indicators, software access, and market data package used with the Market Skills workflow.

Product

AlchemCharts Complete

Price
$195/month
Audience

Market Skills students

Includes
  • Market Skills charting workspace
  • Complete market data package
  • Stocks data
  • ETF data
  • Index data
  • Options data
  • Futures data
  • Crypto data
  • Earnings data
  • Split data
  • Fundamental data
  • 20+ years of intraday data
  • 40+ years of end-of-day data
  • Setup and support resources
NoteAlchemCharts Complete is focused on the Market Skills student workflow.
Section 2

Subscription and billing

AlchemCharts Complete is a monthly subscription. Billing continues until the subscription is cancelled and confirmed.

Key billing points

  • Price: $195/month.
  • Billing frequency: monthly.
  • Access requires an active subscription.
  • Exchange and market data costs may begin when an account becomes active.
  • If a payment fails, access may be interrupted.
  • For account-specific billing details, log in to your account.
Log In to Manage Billing Billing Help
Section 3

Cancellation

You can cancel your subscription from your account billing area or by contacting support. If you contact support to cancel, use the same email address connected to your AlchemCharts account and wait for written confirmation.

Cancellation rules

  • Cancellation should be confirmed.
  • Keep your cancellation confirmation for your records.
  • A support request is not the same as a completed cancellation unless you receive cancellation confirmation.
  • If you cancel because setup is not working, support may be able to help, but support is optional.
  • Cancellation should not require you to speak with support first if you use the account cancellation flow.
Cancellation must be confirmedYour cancellation is complete once it has been processed and confirmed. Keep the confirmation.
Log In to Cancel Contact Support to Cancel
Section 4

Market data agreements

AlchemCharts includes market data used by Market Skills students. Some exchanges require users to complete market data agreements before certain data can be activated.

What to know

  • Some data may not work until required forms are complete.
  • Forms may ask whether you are a professional or non-professional subscriber.
  • Do not guess on exchange agreement questions.
  • Support can help explain the form process, but users are responsible for answering accurately.
  • Market data access may depend on exchange requirements and account status.
DisclaimerThis page does not provide legal, regulatory, tax, financial, or investment advice.
Market Data Help
Section 5

Software access and installation

AlchemCharts is desktop charting software. Users may need to download, install, and log in to use the platform.

Setup essentials

  • A Windows computer is recommended.
  • Mac users should contact support before subscribing or installing.
  • Internet access is required to log in and load data.
  • Users may need help with downloads, installation, Windows prompts, login, or blank charts.
  • Support resources are available for setup issues.
System Requirements Download Help
Section 6

What support can and cannot help with

Support can help with

  • Subscription and account questions
  • Download and installation
  • Login and password reset
  • Market data forms process
  • Blank charts or missing data
  • Billing and cancellation questions
  • Basic AlchemCharts software use

Support does not provide

  • Trading advice
  • Investment recommendations
  • Market Skills strategy instruction
  • Legal, tax, or regulatory advice
  • Guarantees of trading results
  • Decisions about how you should answer exchange forms
Contact Support
Section 7

No trading advice or performance promises

AlchemCharts is a charting platform. It does not provide trade recommendations, investment advice, financial advice, or promises of trading performance.

Important reminders

  • Using AlchemCharts does not guarantee trading success.
  • Market Skills instruction is separate from AlchemCharts software support.
  • Students are responsible for their own trading decisions.
  • Charts and data are tools, not guarantees.
Section 8

Privacy and account security

Keep your account safe

  • Do not send your password to support.
  • Do not send full credit card numbers through forms or email.
  • Account-specific billing information requires login.
  • Support may ask for your account email to find your account.
  • Screenshots are helpful, but do not include passwords or full card numbers.
Privacy Summary Account Help
Section 9

Formal documents

This plain-English page is only a summary. The formal documents below control where applicable.

Section 10

Common questions

Is this page the full legal agreement?

No. This page is a plain-English summary. The full Terms of Service, Privacy Policy, market data agreements, and other formal documents control where applicable.

How much does AlchemCharts cost?

AlchemCharts Complete costs $195/month.

How do I cancel?

You can cancel from your account billing area or by contacting support. If you contact support, wait for confirmation and keep it for your records.

Does AlchemCharts provide trading advice?

No. AlchemCharts is charting software and does not provide trade recommendations, investment advice, or promises of trading performance.

Why do I need market data agreements?

Some exchanges require agreements before certain data can be activated.

Can support tell me how to answer professional/non-professional questions?

Support can help explain the form process, but you are responsible for answering accurately. Do not guess.

What if I am not technical?

Setup guides and support are available. Contact support if you get stuck.

What if I use a Mac?

Contact support before subscribing or installing so we can confirm your setup options.

Have a question before subscribing?

If you are unsure about billing, cancellation, market data forms, computer setup, or whether AlchemCharts is right for you, contact support before subscribing.

Contact Support Create Account